Highbet FAQ – Answers to all your questions

When a match is cancelled or abandoned on Highbet, settlement depends on the bet type and how much of the match was played.

For pre-match bets: If a match is cancelled before it starts, your full stake will be instantly returned to your balance. If a match is abandoned after play has begun (generally under 90 minutes), your stake will be refunded in most cases.

For in-play (live) bets: Settlement may be based on the score and conditions at the time the bet was placed, or the bet may be voided and your stake returned.

Special Rules for cricket: If the result is determined by the DLS method, it counts as a valid result. When rain interrupts play, the revised target is treated as the final one.

Refunds are usually processed within 24 hours. If you're unsure, just ask via live chat.

Football betting on Highbet goes well beyond 1X2 (win/draw/loss). You can bet across a range of markets:

• Asian Handicap: A handicap that gives the weaker team a goal advantage. For example, Bangladesh +2 means Bangladesh starts with a 2-goal lead.
• Total Goals (Over/Under): Bet on the total number of goals in a match. For example, Over 2.5 means you win if 3 or more goals are scored.
• Both Teams to Score (BTTS): Yes or No.
• Fixed-Time Bets: Who wins the first half or the second half.
• Correct Score: Predict the exact final score — the odds are much higher.
• Goalscorer: Who scores the first goal or any goal.

The World Cup, Premier League, Champions League, La Liga — all major tournaments are covered. With the live betting option, you can place bets even while a match is in progress.

At Highbet's Live Casino, professionally trained dealers in a real studio run the games via live video stream. It's the closest you'll get to sitting at an actual casino table — from the comfort of home.

How to Play:

• Log in and go to the "Live Casino" section.
• Choose your game — baccarat, roulette, blackjack, or Dragon Tiger.
• Join the table and place your bets with chips.
• The dealer deals the cards or rolls the ball — results are calculated automatically.

Transparency guaranteed: All live games are run through third-party software providers, so there's no possibility of result manipulation. You can view the full game history and round results at any time.

Minimum bets typically start at ৳50. Some tables also offer Bangla-language chat support so you can communicate with the dealer directly.

Highbet has 500+ slot games, organized across multiple categories:

• Classic Slots (3-Reel): Simple rules, fewer paylines — perfect for beginners. Think Fruit Fiesta and Golden 7s.
• Video Slots (5-Reel): Modern graphics, bonus rounds, and free spins — the most popular category. Think Book of Dead and Gates of Olympus.
• Megaways Slots: Reel size changes with every spin — thousands of ways to win. Built for advanced players.
• Progressive Jackpot Slots: The jackpot grows with every bet placed. Your chance to win a crore-plus prize.
• Themed Slots: Cricket, Egypt, fantasy, horror — a wide range of themes to choose from.

Tips for New Players: Start with classic or video slots with an RTP of 96%+. Try them for free in Demo Mode to get a feel for the game, then play with real money. You can start with a minimum bet of just ৳10.

Highbet charges no processing fee on withdrawals. However, your mobile banking provider's own transaction charges (if any) may apply — these are outside Highbet's control.

Withdrawal Limits:

• Minimum withdrawal: ৳500
• Daily maximum: ৳50,000
• Weekly maximum: ৳2,00,000
• VIP members may have separate, higher limits

Processing Time:

• BKash / Nagad / Rocket: 5–15 minutes (for KYC-verified accounts)
• Bank Transfer: 1–2 business days

KYC must be completed before making a withdrawal. Winnings from bonuses can only be withdrawn once the wagering requirements have been met.

No code needed for Highbet's welcome bonus — just follow these steps:

• Step 1: Create a new account on Highbet.
• Step 2: Make your first deposit (minimum ৳300).
• Step 3: At the time of deposit, check the "Claim Welcome Bonus" option.
• Step 4: A 100% deposit bonus will be credited to your bonus balance (up to ৳10,000).

Example: Deposit ৳2,000 and get a ৳2,000 bonus. Your total balance becomes ৳4,000.

Important Terms & Conditions: To withdraw bonus funds, you need to wager 10x the bonus amount. The bonus is available on your first deposit only — miss it and it's gone. You have 30 days from the time of claiming to meet the requirements.